Privacy Policy

WKND Warriors (ABN 43 861 281 540) respects your privacy and is committed to handling your personal information responsibly.

This policy explains how we collect, use, store and share information when you visit our website, contact us or enquire about our custom touring canopies and tray packages.

1. Information We Collect

Depending on how you interact with WKND Warriors, we may collect:

  • Your name, email address, phone number and contact details.
  • Vehicle details relevant to your enquiry or custom build.
  • Design preferences, specifications and build requirements.
  • Billing information and payment records.
  • Communications relating to enquiries, orders and customer support.
  • Website usage information collected through Shopify and associated website technologies.

We may collect information through our website, email, telephone, social media and other business communication channels.

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide product information.
  • Prepare invoices and manage customer orders.
  • Design and manufacture custom canopies and tray packages.
  • Coordinate freight, fitment and vehicle collection.
  • Maintain customer records and process payments.
  • Respond to warranty enquiries and provide customer support.
  • Improve our website, products and services.
  • Send relevant business or marketing communications where permitted by law.
  • Meet applicable legal and regulatory obligations.

3. Sharing Your Information

We may share relevant information with trusted third parties where necessary to operate our business.

These may include:

  • Shopify and website service providers.
  • Freight and logistics companies.
  • Fitment partners and repairers.
  • Accounting, IT and other professional service providers.
  • Government authorities where required or authorised by law.

We aim to share only the information reasonably necessary for the relevant purpose.

4. Website Cookies & Analytics

Our Shopify website may use cookies and similar technologies to support website functionality, improve the browsing experience and understand website activity.

WKND Warriors also uses Google Search Console to understand how our website performs in Google Search.

You can manage certain cookies through your browser settings or any privacy controls available on our website.

5. Marketing Communications

We may contact you with information about WKND Warriors products, services and updates where permitted by law.

Where consent is required, we will obtain it before sending marketing communications.

You can request to stop receiving marketing communications at any time by contacting us or using an unsubscribe option where provided.

6. Protecting Your Information

We take reasonable steps to protect personal information against loss, misuse and unauthorised access or disclosure.

Information is retained for as long as reasonably necessary for business, contractual and legal purposes.

7. Accessing or Correcting Your Information

You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate or outdated.

We may need to verify your identity before processing a request.

8. Overseas Data Processing

Some of our website and technology service providers may store or process information outside Australia.

Where applicable, we take reasonable steps to manage information in accordance with relevant legal requirements.

9. Privacy Enquiries & Complaints

If you have questions or concerns about how we handle your personal information, please contact us.

We will review your enquiry or complaint and respond within a reasonable timeframe.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes to our business, technology or legal obligations.

The latest version will be available on our website.